Scania New Zealand is pleased to announce the opening of a brand new Scania dedicated service centre in Invercargill to support its growing southern customer base.

The new branch located 20 Wallacetown Lorneville Highway, Invercargill officially opened  mid-June. The state of the art facility has a 10-bay drive-through capacity with the ability to accommodate 15 technicians, replacing the previous four-bay drive through workshop that  housed 10 technicians. 

Scania NZ’s Dealer Director for the Southern Region, Kelly Henshaw, says this new facility offers a one-stop shop to meet our customer requirements from a single location, ensuring their uptime is maximised and downtime minimised.

“Importantly it also means we are in control of the entire repair, enabling us to manage the quality of service using our factory-trained technicians utilising specialised factory tooling and diagnostic equipment,” says Henshaw.

 “The new workshop includes a Certificate of Fitness (COF) compliant lane, full brake-roller testing and shaker-plate capabilities, along with a certified Dangerous Goods pit suitable for fuel tanker work and other DG vehicles, as well full air-conditioning servicing and re-gassing.” 

The Invercargill site services the area between Queenstown to Dunedin and south to Bluff and Henshaw says its demand for servicing and repairing trucks in the region has increased dramatically as Scania fleet sizes have increased.

Scania New Zealand managing director, Victor Carvalho, says this new facility represents a significant investment in Scania’s unwavering focus on efficiency, sustainability, and customer service excellence. 

“We are committed to providing our customers with a world-class service and the best possible support. Following the significant increase in demand for Scania product within the southern region, it was vital we had a leading-edge service offering to back that up.

“Our investment is clear and so is our commitment to driving the shift towards a more efficient, sustainable, and customer-centric future,” says Carvalho. 

But Scania still hasn’t forgotten about the crew that operates the second most southern Scania service centre in the world. The workshop also boasts underfloor heating… for the team not the tyres!