Scania New Zealand is pleased to announce the opening of a brand new Scania dedicated service centre in Hastings to support its growing customer base in the lower North Island.

The new branch located at 1194 Maraekakaho Road in Longlands, Hastings opened to clients in late October with an official event planned for early December. The state of the art facility has a six-bay drive-through capacity with the ability to accommodate 11 technicians, replacing the previous two-bay workshop that opened in 2022.

Scania Hastings branch manager Felix Niemann says this new facility offers a one-stop shop, providing whatever Scania’s customers require from a single location, ensuring their uptime is maximised and downtime minimised. 

“Importantly it also means we are no longer reliant on third-party service providers, enabling us to control the quality of service using our factory-trained technicians with full factory tooling and diagnostic equipment.

“The new workshop includes a Certificate of Fitness (COF) compliant lane, full brake-roller (breaking balance) and shaker-plate (steering &suspension quality) capabilities, along with a certified Dangerous Goods pit suitable for fuel tanker work, as well full air-conditioning servicing and re-gassing,” says Niemann.

The Hastings site services the area from Wairoa in the north to half-way down the Napier-Taupo Road to the west, and Niemann says their demand for servicing and repairing trucks in the region has increased dramatically as Scania fleet sizes have increased.

“If our head count is anything to go by it’s been exponential. I was the sole Scania representative and mechanic for the region when we launched here in 2021. Now four years later I’m heading a fantastic 15-strong team.” 

Scania New Zealand managing director, Victor Carvalho, says this new facility represents a significant investment in Scania’s unwavering focus on efficiency, sustainability, and customer service excellence. 

“We are committed to providing our customers with a world-class service and the best possible support. Following the significant increase in demand for Scania product within the eastern and lower half of the North Island, it was vital we had a leading-edge service offering to back that up.

“Our investment is clear and so is our commitment to driving the shift towards a more efficient, sustainable, and customer-centric future,” says Carvalho.