Courier Companies Fined $1.225M; Warnings To Be Issued After Commerce Commission Cartel Investigation
Posted: 05-Mar-2026 |
An investigation by the Commerce Commission has resulted in courier companies Aramex and GoSweetSpot (GSS) being penalised $700,000 and $525,000, respectively, by the High Court for engaging in cartel conduct.
Additonally, nine courier services businesses will soon be issued warnings for conduct the Commission believes likely constitutes cartel conduct in breach of the Commerce Act.
The penalties against Aramex and GSS follow separate hearings at the Auckland High Court. The two companies did not enter into the agreements containing cartel provisions with each other.
“The courier industry plays a critical strategic role in New Zealand’s economy, given the importance of transport for the movement of goods,” Commerce Commission Chair Dr John Small says.
“However, the freight and courier sector has been an area of ongoing concern and focus for us, with the Commission taking five court cases in the last 15 years.
“We expect these penalties and warnings to bring about a change of behaviour in the courier sector.”
Last year, Aramex admitted to entering into and giving effect to a contractual arrangement that allocated customers and fixed prices between itself and another competitor in the courier services market.
Separately, GSS admitted to entering into and giving effect to contractual arrangements that allocated customers between itself and another competitor in the courier services market.
Dr Small says it is vital the courier sector remains highly competitive and free of these behind-closed-doors agreements, which ultimately hurt Kiwi consumers.
"Stamping out cartel conduct is an enforcement priority for the Commission - this outcome sends a strong message that it will not be tolerated,” he says.
“Companies engaging in cartel conduct should expect to be on the receiving end of enforcement action.”
Aramex is a carrier that provides courier transportation services to customers, while GSS is a reseller that brokers courier transportation services to customers.
Both contractual arrangements at issue here were negotiated in the context of reseller/carrier arrangements.
The Commission and each of the parties agreed settlements to resolve the proceedings prior to the penalty hearings.
The Commission is unable to make further comment on the warnings at this time. Further information will be available on the case register in due course.

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